Shipping policy

Free shipping

Free shipping on all INDIA orders

Please see the Refund Policy for details regarding returns.

FREE SHIPPING & RETURN

Free shipping on all INDIA orders

Customers can return their order within 7 days after an order has been delivered.

Shipment will be delivered within 7-10 working days.

In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at kirthish.jain@livbio.in and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or as Wallet as per your convenience.

If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on kirthish.jain@livbio.in

Gift cards/vouchers are non-refundable.

Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.

To maintain strict hygiene standards of our products, we do not accept returns on several product categories, including but not limited to undergarments. Livbio may, at its discretion and without prior notice, change the products or categories to which this policy would apply.